Small business owners everywhere understand how crucial it is to keep their customers satisfied. One of the best ways to accomplish this is to ensure you ship the products they need in a timely and effective manner.
McAllen logistics service provider, Lean Cargo Transportation, understands what it takes to build and maintain positive business relationships with clients.
Customers not only want their orders as soon as possible, but they also want the shipping date to be guaranteed. Here are some ways to make sure shipments arrive on time and set your company up for success.
Guarantee On-Time Shipping With These Tips
Did you know that in the United States, 99.9% of all businesses are considered small businesses? This means millions of Americans rely on small businesses for the goods and services they provide, so delayed shipping can cause serious supply chain issues.
Here’s how you can help prevent these disruptions and ensure orders arrive on time:
- Understand Internal Processes and Isolate Problems – Unfortunately, late deliveries can be the result of a failure by one or more of the parties involved in the delivery process. A transportation management system, also known as TMS, can help clarify the process and help you determine where problems occur. Whether it be the fault of the shipper, receiver, or freight carrier, you’ll know exactly who to go to for a resolution.
- Be Prepared for the Busy Season – There are a couple of notable times of the year when shipping times are likely to increase. For example, the holiday season sees delays in shipping, which means you should plan ahead when you decide on a shipping date. Additionally, it’s key that you pay attention to the market and watch out for fluctuations that may lead to unexpected delays.
- Evaluate and Reduce “Dwell Time” – Dwell time refers to the amount of time a driver must wait at a location. If dwell time is excessive, you may incur detention or other costs that result in more money and time wasted. Be sure to effectively estimate and cut down on dwell time when necessary. If a freight carrier knows your facility frequently keeps drivers on-site for long periods of time, they may refuse to work with you.
Even with this advice, issues can still arise that result in a late delivery. If this ever happens, you should always inform receivers of a late delivery and be sure to work with them. It can be bad for a business’s reputation if you aren’t honest and transparent with your clients.
Improve Company Logistics and Guarantee Timely Shipping
In today’s busy and fast-moving world, everyone relies on each moving part to do its job correctly and effectively. When it doesn’t, the problems spread to everyone in the supply chain.
Lean Cargo Transportation, LLC, is McAllen’s top logistics service provider because we know what it takes to ensure timely and guaranteed deliveries.